About GiveDirectly
GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. Since launching in 2011, GD has raised over $1B, delivered cash to more than 1.5 million recipients, launched operations in 15 countries, and continues to expand its reach across the Global South. GD has also grown the research base supporting unconditional cash with 20 randomized control trials from its programs, generating rigorous evidence across countries and contexts. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.
Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We strive to be inclusive of all cultures and experiences while upholding our values globally. In the spirit of our "Know Yourself and Grow" value, we recognize there is always room to improve our team's working experience. But day to day, we aim to "Create Positive Energy" - we take care of one another, have fun, aim to maximize flexibility and accessibility in roles, and pursue professional development opportunities to stay challenged & engaged in our work.
We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
About this role
Since late 2022, GiveDirectly has been working closely with the government’s a2i program to utilize machine learning and phone data to improve the targeting of humanitarian aid in Bangladesh. With funding from USAID and Google.org and technical assistance from the University of California Berkeley’s Centre for Effective Global Action (CEGA), we have remotely identified vulnerable Rohingya refugee hosts and impacted communities and delivered cash transfers through mobile money. This transformational approach predicts the poverty status of individual mobile phone users based on their patterns of phone usage
We have also recently launched an innovative climate crisis-responsive cash project to address key questions relevant to anticipatory action efforts globally in partnership with Google Flood Forecasting Initiative and researchers from the University of Oxford and BRAC Institute of Governance and Development to generate further evidence on providing anticipatory vs. post-disaster cash assistance.
GiveDirectly is looking for a Program Coordinator in a contractual role until the end of the year (with the opportunity to extend depending on funding availability and performance) to manage the implementation of the pilot initiative in Bangladesh. They will work closely with the program partners and other relevant stakeholders to ensure the smooth delivery of cash transfers to the targeted recipients. We are looking for someone with an entrepreneurial spirit who is excited to work in a fast-paced environment.
Reports to: Interim Country Director - Bangladesh
Level: Coordinator (Consultant)
Length of Contract: 15 April to 31 December, 2024
Travel Requirement: The position will be based in Dhaka but requires significant travel, up to 30%, to project locations outside of Dhaka.
What you’ll do:
The Program Coordinator will be responsible for a wide range of tasks, which include but are not limited to:
- Contribute significantly to the overall vision of the program, working with the country team to resolve issues.
- Manage the day-to-day ground operations of the implementation and ensure the program is on track to achieve its targets on time
- Assist in the preparation of periodic updates and reports to donors
- Strengthen community sensitization efforts and manage stakeholder relationships with government counterparts and other relevant stakeholders
- Work closely with mobile financial service providers for the disbursement of cash transfers
- Anticipate areas of risk and develop risk mitigation plans
- Support the team responsible for recipient safeguarding as and when required
- Manage the follow-up with recipients to confirm receipt of payment, identify any issues, and collect data on impact
- Generate content for recipient stories and case studies
What you’ll bring:
- Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
- At least 2 years of experience, preferably in the NGO sector.
- A general level of understanding of how cash transfers work.
- Strong interpersonal, leadership, and organizational skills; these will be required to work with community leaders and community members, key public and private partners, as well as manage upwards.
- Great communication skills to be able to explain the program to potential recipients and answer questions from communities and community leaders.
- Fluency in English and Bengali
- Fast learner to understand the complexities of our program
Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.
About the hiring process
Format: The hiring process follows the same general outline for all open roles:
First interview (30 mins)
Take home skills assignment (~2 hours)
Second interview (1 hour)*
Third interview (1 hour)*
Final interview (1 hour)
Reference checks (30 mins each)
*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.
Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org.
**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
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