Quality Engineer II - Video

POSITION OVERVIEW

Alarm.com is seeking a Quality Engineer II to support our Video surveillance solutions by testing network devices and configurations on multiple software platforms. This position collaborates with technology teams to ensure our products meet quality standards of functionality and performance. The Quality Engineer position provides an excellent opportunity to be hands-on and engaged in the full product lifecycle and to drive system quality improvements for our offerings. 

The ideal candidate will have a college degree, at least 2 years of relevant experience, and basic computer/technology skills, will be able to communicate clearly, and will contribute towards product/system improvements to resolve in-field product issues and improve overall product Quality. You should be a self-starter who can work closely with the development team to discover, report, and validate fixes for issues.   

Responsibilities

• Developing test plans and updating test documentation as needed before/during/after testing 
• Analyzing new products and their features on a standalone basis in addition to analyzing the interaction with existing products 
• Interacting with Developers, Product Management, and Customer Support to ensure the quality of the entire video solution from the backend through to the end user 
• Executing tests, tracking defects, and following defects through the resolution process until fix is verified and closed 
• Applying test methodology, engineering, and product knowledge in certification of products 
• Ensuring the success of weekly software and web deployments 
• Understanding the end users and how the product will be used by them 
• Other duties as assigned 

Must Haves

• At least 2 years of relevant experience 
• Bachelor’s Degree in Engineering, Science, or Information Technology 
• Proven excellent problem solving, troubleshooting, time management, and analysis skills 
• Exceptional communication skills in order to articulate quality assurance practices 
• Strong attention to detail 
• Ability to prioritize multiple overlapping projects and deadlines, maximizing test coverage while minimizing testing
• Ability to work in a fast-paced environment with minimum supervision 
• Ability to make decisions based on test results to advise management and customers
• Demonstrated persistence despite adversity
• Working knowledge of Linux, experience with command line prompts 

Preferred Qualifications

• Master’s Degree in Engineering, Science, or Information Technology 
• Good understanding of computer networking and ability to troubleshoot malfunctioning devices 
• Ability to drive innovation and improvements to increase product quality 
• Experience with functional and regression testing, test planning, test case development 
• Strong background in Quality Assurance methodologies 
• Proficient in estimating testing schedules and optimizing test plans 
• Ability to recognize impacts of individual components in the larger system and analyze risks involved 
• Advanced computer/technology skills/certifications 
• Proficient in the use of Wireshark and SQL Server 
• CompTIA A+ or Network+ Certification 

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You’ll gain exposure to a broad spectrum of IoT, SaaS and M2M technologies including wireless communication, video monitoring, smart home automation, web development, and backend application development and hosting.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.     

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, record keeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Notice To Third Party Agencies

Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

JR101814

#LI-BK2