Who We Are 

Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.

In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization.  To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger.  We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.

Tackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia!

What we’re looking for:

As an Account Manager, your main priority in this role will be to build, own and maintain strong relationships with our DER (Distributed Energy Resources) clients. In this role, you will be responsible for a large portion of the company's revenue by renewing and growing existing DER-related customers. Customer use-cases will span solar, energy storage, electric vehicles, renewable energy and related solutions.

Arcadia is open to fully remote candidates and employees have access to co-working spaces.

#LI-REMOTE

What you'll do:

  • Ensure the ongoing success of a select named group of existing customer accounts in the DER industry
  • Maintain revenue and minimize churn from assigned accounts (gross retention)
  • Achieve revenue growth goals, producing incremental revenue from assigned accounts
  • Hit individual targets for Net Revenue Retention (NRR)
  • Maintain a positive NPS score among assigned accounts
  • Document and maintain accurate records of all customer interactions and current status via Salesforce and ChurnZero
  • Build account plans for maintaining customer happiness and increasing revenues
  • Complete complex sales process with mid-level and executive buyers
  • Build proposals for new revenue opportunities and handle contract negotiations
  • Quantifying value in the form of a return on investment or Business Case
  • Managing quarterly revenue contributions through a repeatable process (Sequence of events or Action Plan)
  • Serving as the virtual CEO to rally internal team members to serve emerging opportunities
  • Close business in a predictable manner leveraging MEDDIC sales methodology
  • Provide and maintain accurate forecasts via Salesforce

What will help you succeed:

Must-haves:

  • 2+ years in the DER industry
  • 3+ years of experience selling and or servicing both large and small startup companies
  • Strong verbal, written, and analytics skills
  • Highly passionate self-starter that’s willing to develop and work a territory plan
  • The ability to work with Customer Success
  • Ability to communicate effectively with senior level (economic buyers)
  • Representing Opportunities to the company with an account plan to drive consensus
  • Familiarity with Salesforce and/or ChurnZero a plus

Benefits:

  • "Remote first" culture - work anywhere in the US as long as you have a reliable internet connection
  • Flexible PTO - no accrued hours and no limit on the number of vacation days employees can take each year
  • 17 annual company-wide holidays including a week long "summer break"
  • 10 days sick leave
  • Up to 4 weeks bereavement leave
  • 2 volunteer days off
  • 2 professional development days off
  • 12 weeks paid parental leave for all parents
  • 80-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents
Eliminating carbon footprints, eliminating carbon copies.

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. Please note that we are unable to offer visa sponsorship for this position at this time.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Target Annual Compensation Range for this role will be $85,300 to $170,700. There will also be a competitive incentive compensation package, as well as benefits and equity components to the package. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate.

Thank you

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
Arcadia Self-Identification Questions

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Arcadia’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

---

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

---

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
Gender or Gender Identity (Select one) *






Please identify your race and/or ethnicity. Please check all that apply: (Select one) *








Veteran Service Status: (Select one) *




Disability Status (Select one) *



Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.
Please complete the reCAPTCHA above.