Compassionate Care Tailored to the Unique Needs of Seniors
Aria Care Partners provides onsite oral, vision and hearing services to residents in long term care facilities across the country. Our mission is to enrich the quality of life for every resident with passion and compassion. What we do matters. We care, fully. We work as a team. We stand for excellence—always. We are looking for the right candidate who has dental assisting/dental office management experience. Are you ready to move on from a clinical setting, but still utilize your dental knowledge?
The Position:
The Field Team Manager is responsible for supporting clinical field team members by ensuring they are meeting the expectations of their role through ongoing performance management, consistent feedback, and training (both initial and ongoing) of clinical field teams in their assigned market. The Field Team Manager works with Clinical Support Managers to ensure that customer needs are being met through efficient and customer-focused care.
Essential Duties:
- Ongoing performance management of all direct reports
- Conduct and document disciplinary action as needed, up to and including terminations
- Conduct 1:1’s with field team members
- Collaborate with the Dental Support Specialist to ensure timesheets and expenses are approved according to company guidelines
- Collaborate with the Clinical Support Managers to ensure appropriate staffing levels are maintained
- Coordinate ongoing training for existing field team members with Dental Systems Trainer
- Interview and participate in hiring process for new field team members
- Remain accessible to field team members throughout the day
- Perform other duties as necessary
Requirements:
- High School Diploma or equivalent
- 2-3 years’ dental assisting experience required
- Management experience preferred
- Dental office management preferred
Compensation:
- Competitive Compensation.
- Full Benefits: Medical, Dental, Vision, Employer Match Program, PTO, EAP, etc.
Location:
- Dental operations are based in Overland Park, KS at our Corporate Headquarters.
Other Qualifications:
- Problem solving—the individual identifies and resolves problems in a timely manner.
- Customer service—the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.
- Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
- Quality control/Attention to detail—the individual demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance.
- Adaptability—the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events.
- Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
- Able to work in team environment.
- Ability to lift 15-20 lbs.
Physical Effort & Working Conditions:
- Work is performed in a normal office setting with minimal exposure to health or safety hazards Substantial time is spent working on a computer.
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