About Capco
Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.
We are/have:
- Experts in capital markets, banking and payments and wealth and asset management
- Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
- Committed to growing our business and hiring the best talent to help us get there
- Focus on maintaining our nimble, agile and entrepreneurial culture
About the Team:
The Resourcing Team aims to support our people through a transparent and collaborative staffing process allowing them to play an active role in their staffing. We take pride in finding not just any role for our people but the right role that will challenge them to grow and reach new heights in their careers. We achieve this through strong adherence to the governance process and by understanding the skillsets required for the role and the skillsets of our people, while maintaining an empathetic ear. We not only help with staffing, but often become coaches or mentors to our people. We work in a fast-paced environment where we challenge and support one another.
About the Job:
As the APAC Resourcing Manager, you will be aligned to the APAC Operations Lead, reporting directly to the Chief Operating Officer (COO). You will be primarily responsible for Resource Allocation & Staffing and Bench Management. You will work with our internal Project / Capability / Domain Leads to understand and validate the current and future demand of resources including the required skillsets and experience. You will also act as a match-maker to ensure we are proposing the right resources with the right skillsets and experience for the role.
What You’ll Get to Do:
- Collaborate with the internal Project / Capability / Domain Leads, Executive Directors, and Partners across APAC (Malaysia, Singapore, Thailand, Hong Kong) to understand and validate resource demand and supply (e.g. upcoming project demands, upcoming roll-offs, role requirements/specifications, hiring needs, etc)
- Coordinate with our internal Finance and Operations teams to ensure resource system updates and reported information are aligned with project contracts and pricing models
- Coordinate with our Recruitment team to ensure hiring needs are understood and still valid based on communicated project demand
- Understand and continuously suggest improvements relating to resource management processes, systems and ways of working
- Escalate and resolve resourcing conflicts in a timely manner
- Prepare and present market level resource management reports on a weekly/fortnightly basis
- Prepare APAC level resource management reports for internal business reviews on a monthly/ad hoc basis
- Monitor, analyse and report on daily resource movements (where appropriate) including resource forecasting (where required)
- Monitor and manage resource capacity on bench
- Respond to resourcing requests on a timely basis
- Ensure Resourcing App is kept up-to-date with the resource profile write-up and Capco CV
- Onboard and educate new hires (and other teams) on the resource management process, best practices and creation of resource profiles on Resourcing App
What You’ll Bring with You:
- 5+ years’ experience in staffing, talent, resource and/or consulting management role
- Excellent verbal and written communication, presentation, organization, and time management skills
- Strong conflict resolution skills
- Intermediate PowerPoint slide deck preparation skills
- Intermediate Excel skills for data extraction and manipulation
- Strong interpersonal skills and the ability to work effectively with a wide range of individuals in a diverse community
- Ability to quickly assess talent to meet current and future demand
- Ability to work in a dynamic and fast-paced environment
- Experience in Financial Services is preferred
