CHIEF PROGRAM OFFICER
ABOUT YWCA GREATER LOS ANGELES
Founded in 1894, the YWCA Greater Los Angeles (YWCA GLA) is a venerable non-profit organization dedicated to eradicating racism and empowering women. With a century-long legacy, our mission is rooted in advocating for justice and dignity for all. Beyond providing essential housing and supportive services. Our $15,000,000 budget underscores our commitment to creating a lasting impact, allowing us to implement impactful programs and services that address immediate needs and foster long-term change.
Driven by a team of 145 dedicated staff members, YWCA GLA operates on the values of compassion, integrity, and social justice. Together, we strive to make a meaningful difference in the lives of individuals and communities, working towards a future where everyone has the opportunity to thrive. Join us in building a society where justice and empowerment are the foundations of a vibrant and inclusive community.
ABOUT THE POSITION
The Chief Program Officer, reporting directly to the CEO, assumes a key role in overseeing the delivery of high-quality programs throughout Los Angeles. Collaborating closely with the Executive Leadership team, the CPO takes charge of program delivery, devises integrated strategies to advance the YWCA of Greater Los Angeles' mission, ensures program deliverables, and supervises the day-to-day activities of the program staff.
With a primary accountability for ensuring that women of all ages receive supportive services from a well-coordinated and proficient team, the CPO also oversees contract management, ensuring financial alignment with core priorities. Additionally, the CPO ensures that the impact of services is accurately reported, represented, and effectively communicated.
The Chief Program Officer actively engages staff in developing consistent, innovative, and robust service models. This involves expanding results in a cost-effective manner, all while prioritizing the long-term professional growth and training of the staff dedicated to delivering comprehensive services.
ROLES AND RESPONSIBILITIES
Program Leadership
- Plans, develops, and implements program activities aligning with the strategic plan to achieve desired outcomes for the organization.
- Conducts assessments for target populations/communities, providing recommendations for ongoing and new programs.
- Develops and maintains productive relationships with community groups, social service organizations, and public/private entities interfacing with YWCA GLA programs.
- Participates in the development and revision of standard operating procedures related to Program Services.
- Ensures compliance with all licensing requirements, especially in Child Development, and monitor the Child Development Division.
- Implements quality program standards response, including Sexual Assault Response Team (SART) and Child Development requirements.
Staff Development & Leadership
- Ensures appropriate staffing levels to achieve outcomes and maintains high-quality service delivery.
- Provides direction and supervision to Program Managers and Directors, communicating job objectives, and conducting performance planning and appraisals.
- Facilitates training and credentialing for staff and interns.
- Monitors achievement of performance measures, both quantitatively and qualitatively, recommending corrective actions when necessary.
- Fosters productive working relationships with all YWCA GLA employees and volunteers, encouraging internal collaboration.
Financial Oversight & Grants Management
- Collaborates with Fund Development Department and Program Services staff to develop and submit grant proposals to public and private sector funders.
- Oversees the development and management of program budgets, ensuring full utilization of financial resources available to each program.
- Authorizes and approves budgeted, direct costs, and equipment expenditures for all programs.
- Submits quarterly status reports to the Chief Executive Officer and Board of Directors on all programs, including service levels, program performance measures, expenditures/balances, and staffing levels.
- Regularly meets and collaborates with the Finance Department to ensure accurate execution and reporting of program expenditures.
- Monitors and adheres to all grant specifications, ensuring timely reporting and evaluation.
QUALIFICATIONS
- Bachelor's degree (BS/BA) in Social Work or a related field. Emphasis on administration and community organizing is preferred.
- Licensed Marriage and Family Therapist (LMFT) or Licensed Clinical Social Worker (LCSW) highly desired.
- Minimum of five (5) years of experience managing multiple programs in a medium to large nonprofit organization, public agency, or related industry.
- Demonstrated minimum five (5) years of experience working with diverse community groups, partnerships, and staff.
- Possesses management and program development skills, including demonstrated experience in program evaluation.
- In-depth knowledge of budgets and allocations is required.
- Must have experience with government grant processes.
COMPENSATION & BENEFITS
The salary range is $153,000 – $170,000. The YWCA of Greater Los Angeles offers benefits that include paid holiday, sick time, and vacation, long term health benefits, EAP, free parking, medical, dental, vision, life insurance, long term disability and a retirement fund.
The YWCA Greater Los Angeles is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, sexual orientation or different ability.
Envision Consulting was retained by the the YWCA Greater Los Angeles to conduct the search for their incoming Chief Program Officer.
