About Ergeon
We are disrupting the trillion-dollar construction industry with technology, making it possible for almost any profession to operate remotely. Our company is the only startup combining the strengths of technology and remote work to solve the challenges of residential construction.
Unlike most other products and services, hiring a contractor for a home improvement project is very far from a 1-click experience today. Ergeon aims to empower skilled local contractors with human and technology-powered services to make home improvement easy. We take a full-stack approach to create a seamless experience for homeowners, and leverage technology to scale the front & back offices of contractors.
With the belief that everyone has a right to professional growth and respect regardless of their location, we proudly have staff (aka Ergeoneers) in over 40 of countries, with a great score and recommendation rating on Glassdoor. Come join us to make construction friendly and accessible!
Ergeon: [er - g- eon]
Erg = unit of work or energy
Eon = billion years
Ergeon is founded by CS Ph.D. serial entrepreneurs Jiayue (Jenny) He and Odysseas Tstatalos. They picked this name to symbolize their joint passion for using tech to revolutionize work.
Overview of the Role
We are seeking an experienced End User Product Manager to join our product team. As a Product Manager, you will be responsible for designing and delivering the end user features of our product, ensuring that they meet the needs of our customers and align with the company's overall strategy. You will work closely with cross-functional teams, including engineering, design, marketing, sales, and operations, to define product requirements and rollout features that maximize business value.
Responsibilities
- As a product manager, you will be expected to bring a passion and understanding of the American home improvement customer, and you will represent the customer - the end user
- You will be the champion and voice of customers in every conversation
- You will build direct relationships with customers as well as immerse yourself in customer feedback
- In this position, you will work closely with other product managers, designers, and engineers to
- Own the product vision for end-user-focused features
- Manage the roadmap for these features
- Be lean by creating minimal viable products
- Make tactical prioritization decisions while helping the team think long-term
- Build trust and decrease entropy with stakeholders and other functions by maintaining an understandable, accurate roadmap
- Own the metrics / KPIs used to define success for your area, including utilizing data-based decision-making whenever possible, but also know when data cannot drive the feature decisions
- Analyze product and feature usage
- Use Google Analytics to understand user flow and drop-offs throughout the customer's life cycle
- Use our data dashboards to understand the impact of features in metrics and KPIs
- Use the above to prioritize and inform how to improve the product
Desired Skills and Experience
Must have:
- 5+ years of product management or equivalent experience that includes:
- Experience delivering product roadmap/status updates to executive leadership
- Experience collaborating across organizational boundaries to deliver projects that involve complex technical problems
- Experience working directly with frontend and backend engineers in a remote company context
- Your product experience should include:
- Direct exposure to products and features used by thousands of end-users
- Familiarity with user-authenticated, complex web-based products that involve dozens of workflows and pages
- You have a deep empathy for US homeowners
- You understand how to communicate value prop to the customer through design aesthetic and user flow
Technical Requirements
Good Laptop setup with Chrome browser
- Minimum of 16GB RAM
- Minimum processor:
- Core i7+ for PC
- AMD Ryzen 7
- M1+ for Mac
- Minimum of 4GB GPU memory
Stable high-speed internet connection
- At least 10mbps upload and 20 Mbps download
Headset
- With a noise-canceling microphone
Power backup
- 250-300W UPS
Data availability
- Ability to access up to 1.5GB of data per day during storm outages
Compensation
Annual salary between $69K - $111K USD, depending on experience and location.
- Your final compensation will depend on your placement on our Career Ladder and will be calculated hourly.
- You'll be paid weekly through Upwork (www.upwork.com), the platform we choose to hire and pay our Ergeoneers worldwide.
- Other payment methods are possible where Upwork is not available.
Additional Important Information
Language
- English: Yes - C1
Location
- This is a 100% remote position, for people located in USA and Canada.
Availability
- This position is full-time, with expectations of at least 40 hours per week.
- Availability Monday through Friday between 8:00am - 5:00pm US Central.
Ergeon’s benefits and perks for full staff members
Competitive compensation: We invest in people! We are constantly doing worldwide market research to offer globally competitive salaries. And we are well-funded by VCs.
All-Remote since the beginning: We have a diverse team spread across 40+ countries. We stay connected through the best remote work practices such as flexible work hours, team events, remote happy hours, and by sharing our love of food!
Tech, Wellness & Learning fund: You can have a $400USD bonus per year for software and hardware tools, workplace improvements, fitness-related spending (includes things like yoga classes, Fitbit tracker, new running shoes, gym membership. . .), and books, courses, training, or even attending conferences.
Stock options: All staff is eligible after 6 months of full-time work.
Birthday Paid day off: You can take the exact day, or the Friday before if it is on a weekend!
Flexible Paid time off: You can take 12 days after working 6 months, PLUS 2 extra days per year for a maximum of 20 days.
Free Headset Benefit: You can get a noise-canceling headset from your first day working full-time.
Equipment: Laptop replacement after 1 year of full-time work. And every 3 years after that.
Co-Working Fund: Meet in groups of 3+ Ergeon friends and get reimbursed up to USD $20 for coffee, co-working, etc (once per quarter).
Language Classes: here at Ergeon you will have the opportunity to learn or improve a language!
Remote Health: Health insurance is essential for ensuring that our staff has peace of mind and access to help where and when they need it. Subsidized Health Insurance is available to all of our staff, no matter where they’re located.
We believe everyone has a right to professional growth and respect, no matter their location.
Ergeon’s workforce is given meaningful opportunities and is supported by a kind and diverse community.
Our global staff (Ergeoneers) have access to career growth, amazing work culture, and great benefits.
