COMPANY OVERVIEW

Global Atlantic Financial Group is a leader in the U.S. life insurance and annuity industry, serving the needs of individuals and institutions. Global Atlantic is a wholly-owned subsidiary of KKR, a leading global investment firm that offers alternative asset management across multiple strategies and capital markets solutions. 

We are looking for a diverse team of talented individuals who reinforce our culture of collaboration and innovation. We are dedicated to the career development of our people because we know they are critical to our long-term success. Join our team and come grow with us. 

The KKR-Global Atlantic partnership - The Global Atlantic Story 

Greenhouse is our scheduling tool and we communicate through their systems. At times, your email may block our communications. Please be sure to check your SPAM so that you do not miss critical information about our process, including scheduling. 

POSITION DETAILS 

Start date: May 6, 2024

Location: Hartford, CT 

Pay: $22.56 per hour with a $500 sign-on bonus 

Training: approximately 12 weeks, Monday – Friday, in-office, from 8:30am – 5:00pm ET 

After training: you will work a hybrid schedule, 3 days/week in the office and 2 days/week from home. Shift hours are Monday - Friday 8:00am – 5:00pm ET. 

POSITION OVERVIEW

The person in this role will be responsible for reviewing incoming life insurance applications and identifying and resolving any outstanding requirements. The role requires data entry of applications and reconciliation of the itemized goods and services contract. Resolution of outstanding requirements requires frequent communication with Producers to bring applications to a resolution. The case manager will work closely and collaborate with our internal and external sales team, along with other internal departments.

RESPONSIBILITIES:

  • Working knowledge of insurance products, procedures and system capabilities.
  • Data entry with attention to detail and accuracy on a daily basis.
  • Review documents and identify all applications that are not in good order.
  • Place outbound phone calls and take incoming phone calls to explain outstanding application requirements.
  • Document casework in admin and workflow systems.
  • Develop professional and dependable working relationships with all accounts and producers.
  • Meet individual productivity goals.
  • Remain current on all changes and updates for products, processes, and operational procedures to ensure compliance with all regulations and standards.
  • Identify, communicate, and proactively work to solve problems or issues.

QUALIFICATIONS:

  • Established excellent communication skills, both verbally and written.
  • Professional phone presence and presentation.
  • Experience in Insurance Operations a plus.
  • Proven ability to grasp new products, concepts and procedures.
  • Strong interpersonal and team skills required.
  • Flexible as business priorities change.
  • Proficiency with Microsoft Office including Word, Excel, Outlook.
  • Ability to work in multiple databases at one time.
  • Ability to maintain positive attitude and composure in dealing with difficult situations

AMAZING Benefits- Click on graphic below to learn more!

#LI-AM1

#LI-HYBRID 

Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes.  Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.

TOTAL REWARDS STATEMENT  

Global Atlantic’s total rewards package is reflective of our corporate values, particularly diversity, excellence and innovation, with a focus on inclusion, pay equity, and flexibility. We are proud to support your personal and professional growth and well-being through programs such as educational assistance, virtual physical therapy, remote/onsite fitness reimbursement, a medical second opinion program, pet insurance, military leave, parental leave, adoption assistance, fertility and family planning coverage. We strive to foster a culture of total well-being through community outreach and charitable giving programs.

We are active in our communities-

  • New York: StreetWise Partners, Covenant House, Partnership for New York City, City Meals on Wheels, Habitat for Humanity, Billion Oyster Project
  • Boston: Cradles to Crayons, Boston’s Healthcare for the Homeless, Thompson Island Outward Bound, Rosie’s Place, Catie’s Closet, Project Bread, Rise Against Hunger, Space to Thrive
  • Hartford: Junior Achievement, Habitat for Humanity, Oliver’s Pajama, United Way
  • Indianapolis: Elevate Indianapolis, Gleaners Food Bank and the Juvenile Diabetes Research Foundation
  • Batesville: So Loved Ripley County Foster Closet, Safe Passage Family Shelter, YES Home Juvenile Rehabilitation, Ripley County Community Foundation
  • Des Moines: United Way of Central Iowa, Meals from the Heartland, Junior Achievement, Math Motivators, Bidwell Riverside, Orchard Place, Knock and Drop
  • Berwyn/Wayne: Habitat for Humanity, Chester County Food Bank, Surrey Services, For Pete’s Sake Respite
  • Bermuda: Keep Bermuda Beautiful, Center Against Abuse, Truck Island Nature Reserve, Bermuda Economic Development Corporation

Social platforms provide an environment to collaborate with others and participate in friendly competitions towards achieving physical, emotional and financial well-being. Our highly competitive health, retirement, life and disability plans can be tailored to best suit your needs and those of your whole family.

Global Atlantic is committed to creating an inclusive environment where everyone can meaningfully contribute to our success. We are proud to be an equal opportunity employer and we do not discriminate in employment on any basis that is prohibited by federal, state or local laws.  More than that, we strive to be inclusive of all backgrounds and experiences, which we feel gives us a competitive advantage in the market and within our firm.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

Employees who require an accommodation to perform the essential functions of their job will participate in an interactive process which may include providing documentation. If you are hired and require an accommodation for any protected status, please email benefits@gafg.com.

Please click on the links below to learn more about Global Atlantic. 

Global Atlantic Privacy Statement

Our employees are in the office 4 or 5 days a week in Hudson Yards, NY and 3 days a week in all other offices. If you have questions on this policy or the application process, please contact recruiting@gafg.com.

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
Voluntary Inclusion Questions

We encourage qualified applicants from all backgrounds to apply.  As such, we are committed to achieving a diverse candidate pool for open positions and that our interview teams are made up of employees from different backgrounds.  Sharing your background with us will help us with that focus, although recruiters and hiring managers will not have the ability to see individual responses (only aggregate information).  

This information is not used to determine who is selected for interviews or will be hired, but is helpful in identifying resources, sites and groups which add value in increasing our applicant pool and ensures that we attract the best and most diverse workforce.  This is purely voluntary but will help our mission to be inclusive.  

 

Which category below best describes you (please select only one): (Select one) *








How do you currently describe your gender identity? (please select only one) (Select one) *




Have you been diagnosed with any disability or impairment? (please select only one) (Select one) *



Do you identify as a veteran or as being or having been a member of the military? (please select only one) (Select one) *



Do you consider yourself a member of the Lesbian, Gay, Bisexual, Trans or Queer (LGBTQ+) community? (please select only one) (Select one) *



Which of the following best describes your education status? (please select the one option that fits you best) (Select one) *






Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.
Please complete the reCAPTCHA above.