Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes Diversity and Belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.

What you'll get:

Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost (Free basic coverage for full-time team members!)
Free short-term disability, life insurance, & access to our employee assistance program
Paid time off (PTO) w/ immediate access to 5 PTO days before your 90 days!
Referral bonus program
403(b) retirement plan with up to a 6% matching
Educational assistance & prof
Professional development opportunities
Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
Fast-growing nonprofit with tons of advancement opportunities
Plus so much more!

Givens Estates seeks a dedicated Full-Time Dining Hospitality Manager to lead our dynamic dining team across our three distinct dining venues. As a pivotal member of our team, you will champion a collaborative environment, optimize operational efficiency, and maintain impeccable standards of food safety and sanitation. Your passion for excellence will elevate our dining experiences, leaving a lasting impression on our residents. Join us in shaping unforgettable dining moments and advancing our commitment to exceptional service.

What You'll Do:

Hire, direct, coach, train, and develop Front of House (FOH) team, fostering a cohesive and positive work environment
Streamline processes and procedures to enhance efficiency and effectiveness in dining services
Use a “hands on” approach to regularly review and evaluate the degree of resident acceptance of the dining venues and services, to recommend to leadership new operating and marketing suggestions
Partner with our Life Enrichment team for successful programming and stimulating a high level of resident engagement
Ensure seamless coordination of dining operations across all dining venues: Market & Craft, Terrene, and Social Brew
Drive a culture of excellence and customer service, creating memorable dining experiences for our residents
Resolve problems with dissatisfied residents/guests (some of which will require high levels of patience and diplomacy) to increase resident/guest satisfaction and promote a positive dining experience
Assist in the planning and execution of catering events for Givens Estates
Create exciting seasonal décor in all venues in collaboration with the Dining Team
Ensure opening and closing of Front of House operations
Uphold food safety and sanitation standards to ensure the health and well-being of our residents and staff

What you'll Need:

Previous experience in a management role within the food service industry, preferably in a senior living or hospitality setting
Enthusiasm for providing exceptional customer service while adhering to department budget and quality standards
Excellent leadership experience, with the ability to motivate and inspire a diverse team
Problem-solving abilities, with a focus on continuous improvement
Outstanding communication (verbal & written) and interpersonal skills
Flexibility to work evenings, weekends, and holidays as needed
A passion for delivering exceptional service and creating positive dining experiences
Working knowledge of various computer software programs (MS Office, restaurant management software, POS systems)

Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC. We already have four communities (two life plan communities and two affordable communities) with plans for many more in the coming years.

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Why do you think you would be a good fit for this role?

Please describe how you create a work environment that is welcoming and inclusive.

Please give an example of how you exemplify one or more of our core values; People Passionate, Make a Difference, Power of Community, and Do What's Right.

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Employment with Givens Communities is contingent upon acceptable completion of a drug screen and criminal background check. Completion of a drug screen and criminal background check is not a guarantee of employment. Criminal offenses may not disqualify an applicant from employment with Givens Communities. *

I hereby certify that all statements made by me in this application are true and correct to the best of my knowledge and belief and that I understand all of the questions and statements made in this application. I also understand that any misrepresentation or omission of facts in my application may result in rejection of my application or termination of employment. I authorize the investigation of all statements made in this application. If I am employed, I will be required to complete an employment verification form (I-9) and, within three days, provide satisfactory evidence of identity for eligibility for employment. This application is not valid unless it has been completed in its entirety and dated by the applicant. Applications will not be considered after sixty (60) days from the submission date unless the applicant reapplies. I understand that nothing in this employment application, in the company's statements or personnel guidelines, or in my communications with any company official is intended to create an employment contract between the company and me. I also understand that the company has the right to modify its policies without giving me any notice of the change(s). No promises regarding employment have been made to me, and I understand that no such promise or guarantee is binding upon the company unless it is made in writing and signed by an authorized company officer. I understand, if an employment relationship is established, that it will not be for any definite term; that conditions may require me to work a schedule other than the one for which I have applied, or for which I was originally hired; that I have a right to terminate my employment at any time; and that the company retains the right to terminate my employment at any time, without cause or previous notice.
***Please be advised, the position you are applying for may require COVID-19 testing upon hire and weekly thereafter until we receive further guidance from the CDC (Centers for Disease Control) and Buncombe County Health Department. Team members in these areas are provided with adequate PPE (personal protective equipment) to perform the functions of this position safely.***

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