Are you fascinated with aligning business processes and Zuora? Do you love process improvement and automation? Are you excited about joining a fast-growing PE-backed company to help automate Billing and Revenue processes that impact internal teams? Do you love cross-functional collaboration?
If the above sounds like you, we’d love to hear from you!
THE JOB
The Zuora Admin, Business Systems reports to theZuora Product Owner and fills a key role on the Financial Systems team at SimpliSafe. The ideal candidate will have a strong background in managing, customizing, and optimizing Zuora Billing and Revenue systems, ensuring its smooth operation, and providing ongoing support to end-users. As a Zuora Billing and Revenue Administrator, you will play a crucial role in configuring, maintaining, and improving our Zuora environment.
WHAT YOU’LL DO:
Administer the Zuora platform.
Providing front-line support with regard to all aspects of Zuora and data maintenance.
Developing, documenting, and following formal policies, procedures, and protocols for changes, customization, standards, usage, etc.
Assisting in the data import process and migration.
Collaborating with different departments and business disciplines for coordination.
Responsible for delivering relevant reports and KPIs to users.
Proficient in configuring and customizing Zuora to align with business requirements.
Ensuring the maintenance of Zuora updates.
Managing Zuora integration, implementation, and testing.
Demonstrating strong problem-solving skills and analytical thinking
WHAT YOU’LL NEED:
A solid understanding of business processes within Zuora for Order to Cash, Record to Report for a company whose business model consists of recurring revenue as well as one time selling of products
Possesses a strong understanding and knowledge on Zuora Software system architecture, roles and permissions, Billing, and Revenue Recognition modules
Bachelor’s degree in computer science, business administration, or related field
3 - 5 years of experience working with Zuora billing and/or revenue recognition modules. Certification in Zuora Administration a plus.
Knowledge of system development life cycle (SDLC) and agile methodologies.
Ability to adapt to a fast-paced and dynamic work environment.
Proven ability working independently with minimal guidance
Familiarity with industry-standard tools (e.g., Jira, Confluence) is a plus
Accounting, Inventory, and Fulfillment knowledge a plus
Exceptional written and verbal communication skills