Who We Are

Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.

We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies; and our CEO, Lucas Haldeman, was recognized as an EY Entrepreneur Of The Year® 2023 —and we’re just getting started.

Job Description

SmartRent is looking to hire a Revenue Operations Analyst. In this role, you will have the opportunity to tackle challenging business problems, support change and innovation within the Revenue organization, and play a key role in developing strategy, process, and analytics to drive key decision making. You will manage and harness the data used across Revenue teams to unlock growth opportunities, deliver ongoing analyses to guide funnel optimizations, increase sales efficiency, drive renewals, and help bring transparency to the performance of our business.

We’re looking for someone who has demonstrated the ability to quickly understand the core drivers of any business, analyze and generate insights from large and complex data sets, then help plan, lead and implement changes that improve overall efficiency. This position reports directly to our Senior Director of Analytics and will work alongside our team in our Scottsdale, AZ headquarters.

Responsibilities

  • Partner with Revenue Leadership to discover opportunities for process and methodology improvements while helping them run their business.
  • Create reports, dashboards and analytics to help track key performance indicators, integrated across Finance, Sales, and Marketing and Account Management, to ensure that business processes and systems are generating accurate data.
  • Optimize expansion sales, renewals, and operational efficiency through innovative thinking, process improvement and system enhancements and industry standards sharing.
  • Support day-to-day inquiries from the Revenue teams, providing prompt and efficient resolution to a wide range of issues.
  • Work with Deal Desk to audit closed won deals daily to ensure that all bookings are accurately entered in Salesforce and also reconcile all bookings at month’s end to ensure that SmartRent is able to report on prior month’s results in a timely manner.
  • Provide front line support for other operational functions including quote creation, discount approvals, and pipeline management to provide Sales Reps support for common business situations.
  • Work closely with other team members across Finance, Accounting, TechOps, etc. to further develop metrics, performance indicators, analytics, and dashboards to provide performance measurement and drive business performance through deep business insight.
  • Promote data integrity through duplicates management and filling data gaps.
  • Champion the use of technology, tools, and processes to maintain the source(s) of truth of our Sales, Marketing and Account Management data.
  • Other ad hoc duties as assigned.

Required Qualifications

  • Minimum 2-3 years of experience in a Revenue Operations, Sales Operations, or Business Operations role supporting Sales and Account Management teams.
  • Strong Salesforce experience.
  • Excellent analytical, reporting, data management, dashboard creation, and business intelligence skills with experience working in Salesforce.
  • Advanced Excel Skills (complex formulas, pivot tables, data visualization).
  • Skilled at interpreting complex business documents/reports, building and presenting process documentation and training.
  • Can use advanced data analysis skills to improve understanding of business metrics while working proactively to identify and address limitations.
  • Ability to effectively analyze data, identify trends and present findings to business leaders in an effective and efficient manner.
  • Eagerness and ability to collaborate and work cross-functionally.
  • Detail oriented and highly organized with the ability to prioritize multiple deadlines simultaneously.
  • Excellent written and verbal communication skills.

Preferred Qualifications

  • Experience with Sales & Account Management tech stack a plus (CPQ, Inspire Planner, ZoomInfo, Groove, Gong, Hubspot, etc.).
#LI-Hybrid
#LI-AV1

For our US employees, we offer 100% employer-paid medical coverage, flexible PTO (because we know how important work-life balance is), and competitive 401k and employee stock purchase plans to invest in your future. You’ll fit right in if you:

  • Do the hard work and go out of your way to deliver excellence
  • Own outcomes and learn from your mistakes
  • Are a collaborative and supportive team player; win or lose you lift others up
  • Value authenticity, other’s perspectives, and diversity in the workplace
  • Have a passion for smart tech and the real estate industry

Privacy Policy

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in SmartRent’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.
Please complete the reCAPTCHA above.