About the company:
Softermii (https://www.softermii.com/) is an outsourcing/outstaffing company with more than 8 years of experience in web and mobile application development with a team of more than 120 specialists from 6 countries.
We have withstood multiple challenges, such as COVID-19 pandemic and war aggression against Ukraine, we have secured sustainable development processes, saved all our projects and jobs. Even more – we’re constantly growing.
Every day we add new project to our portfolio in the following areas of expertise:
- Healthcare
- Real estate
- Livestream E-commerce
- Fintech (WealthTech, Capital Trading)
- Real Time Communications (RTC)
In addition, we develop 2 of our own solutions that help our customers get faster applications for video or audio calls (https://www.softermii.com/solutions/vidrtc) or an application for real estate with 3D visualization
(https://www.softermii.com/solutions/apartmii)
Company’s mission:
Softermii: Succeed Without (L) imitations
We will turn any idea into a valuable product.
Our plans as a company:
We want to move from a regular outsourcing business to an ecosystem of outsourcing, education and product development companies.
Projects:
- Homewear, lingerie web shop.
- Outstaff projects.
Type of cooperation: Part-time up to 20 hours per week, remote
Your responsibilities on the project will be:
- Familiarize yourself with existing project documentation, codebase, and communication history.
- Conduct a root cause analysis to identify reasons for delays, bugs, and missed features.
- Re-evaluate project scope and prioritize critical features for completion within a realistic timeframe.
- Negotiate a revised project scope and timeline with the client, focusing on achieving stability and core functionality.
- Develop a detailed recovery plan outlining clear deliverables, milestones, and resource allocation.
- Manage communication with the client, setting clear expectations and keeping them informed of progress and challenges.
- Proactively address client concerns and manage their expectations.
- Facilitate communication and collaboration between development teams, designers, and the client.
- Motivate and inspire a team that may have experienced setbacks and potential burnout.
- Foster a culture of accountability and problem-solving within the team.
- Develop contingency plans to mitigate potential risks that could further derail the project.
- Create a phased closure plan if completing the project is deemed unfeasible.
- Manage client expectations during closure by providing clear handover procedures and documentation.
- Handle projects within budget/scope/time/quality constraints.
- Provide client and internal reporting for main project KPIs.
- Assist in resourcing decisions (who can be taken to work on the project, etc.).
- Efficiently manage your workload.
- Assist in critical support issues where your experience is required.
- Share knowledge, insights, best practices and ideas.
- Contribute regularly to discussions regarding internal process and system improvements in order to ensure maximum efficiency across the company.
You can be part of the following team:
E-comm project:
3 Engineers + QA + PO/Design/DevOps on demand
Outstaff projects:
DEV + QA + Designer and their combinations
Our requirements to you:
- 8+ months of commercial experience for the position Project Manager in outsourcing/outstaffing company;
- Advanced English level;
Good theoretical and practical knowledge:
- Proven experience with project management methodologies, preferably Agile, for managing projects and adapting to changing priorities.
- Understanding of web development best practices, quality assurance processes, and bug-fixing methodologies.
- Good communication, interpersonal, and negotiation skills to manage client expectations, address concerns and facilitate communication between all parties.
- Skill to say "No" to clients is must have
- Ability to motivate and lead a team that may be facing challenges
- Good analytical and problem-solving skills to assess the current state of the project, identify root causes of issues, and develop solutions.
- Ability to identify and mitigate potential risks that could further derail the project.
- Experience in project crisis management, salvage or turnaround situations.
Good theoretical and junior practical knowledge:
- Scrum
- Kanban
- Estimation techniques
- Budget Management
- Timeline Management
- Scope Management
- Progress Tracking
- Staff Management
- Client Management
- Change Management
- Risk management
- E-commerce projects experience, ideally Magento (other possible Salesforce, Shopify, or similar)
It would be cool if you have:
- Testing theory;
- Deployment Management knowledge;
- Pre-sales experience.
Who will you have the opportunity to meet during the hiring process (stages):
Call, HR, Tech interview, Final interview
What we can offer you:
- We have stable and highly-functioning processes – everyone has their own role and clear responsibilities, so decisions are made quickly and without unnecessary approvals.
- You will have enough independence to make decisions that can affect not only the project but also the work of the company.
- We are a team of like-minded experts who create interesting products during working hours, and enjoy spending free time together.
- Do you like to learn something new in your profession or do you want to improve your English? We will be happy to pay 50% of the cost of courses/conferences/speaking clubs.
- Do you want an individual development plan? We will form one especially for you + you can count on mentoring from our seniors and leaders.
- Do you have a friend who is currently looking for new job opportunities? Recommend them to us and get a bonus.
- And what if you want to relax? Then we have 21 working days off.
- What if you are feeling bad? You can take 5 sick leaves a year.
- Do you want to volunteer? We will add you to a chat, where we can get a bulletproof vest, buy a pickup truck or send children's drawings to the front.
- And we have the most empathetic HRs (who also volunteers!). So we are ready to support your well-being in various ways.
A little more information that you may find useful:
- our adaptation period lasts 3 months, this period of time is enough for us to understand each other better;
- there is a performance review after each year of our collaboration where we use a skills map to track your growth;
- we really have no boundaries in the truest sense of the word – we have flexible working day, remote or office is up to you.
Of course, we have a referral bonus system. So if you have a friend who likes our job opening, you can give us their telegram contact, and we in turn will thank you with a bonus if we start working with them!
