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Membership Manager - Soho House Istanbul
Who We Are…
We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
We are looking for "Membership Manager" will be responsible for;
- Maintain a constant presence in the club, being the ‘face’ of the house to members. Lead or oversee all new member introductions to the House ensure understanding of benefits, offerings & House culture. Complete a minimum of 3 evening shifts on the floor per week, and compile observations for daily reports.
- Monitor & document any member resignations via personal contact.
- Schedule, organize and chair committee meetings approximately every 3 months to consider, discuss and review new member applicants. Additionally, gather feedback about club developments, quality of service, facilities and member perceptions.
- Play an active role in contributing to the member events programming in conjunction with the Member Events Manager & facilitate Member conceptualized events.
- Engage in the local Istanbul creative scene including events, parties and launches. Develop contacts, network and increase awareness of the House, offerings & the application process.
- In charge of guest list and invitations for Soho House İstanbul.
- Play an active role in contributing to the member events programming in conjunction with the Member Events Manager & facilitate Member conceptualized events.
- Acting as a liaison between an individual Club and its members, obtaining feedback and generally evaluating the mood of a club from a membership perspective. All feedback to be regularly reported to Head of Membership and Communications for appropriate action.
- Sourcing ideas for members’ events at each of the clubs, based on feedback/demand. Also to oversee the smooth-running of events and establish how well-attended and received they are.
Opportunities for all…
Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
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