Department : Member Operations (IN)

Who are Tide:

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. 

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.   

What we’re looking for:

As a AML Analyst, you would be working on being the first line of defense in our battle against financial crime. Through cross-platform research (social media footprints), you’ll prepare client-specific AML related analysis and complete on-boarding due diligence where required.

You’ll be entrepreneurial and an expert within a marketplace business, someone who is very familiar with the dynamics of marketplace platforms. You’ll also have the seniority and experience to build a team. A unique role, you’ll be able to bring the vision to life whilst playing a leading role within Tide’s product team. Working alongside experienced product professionals and hand-in-hand with senior developers, data scientists, designers, and marketers to research, build, ship and improve the product.

As a KYC Analyst you’ll be:

  • Perform AML Screening/CDD/EDD reviews on prospects and new/existing customers in accordance with the Tide's policies and procedures.
  • Perform searches utilizing Internet sources and/or third-party vendors (i.e. Google, LexisNexis, etc.) to determine negative news and obtain due diligence information for prospects and new/existing customers. 
  • Exercise own judgement within the clearly defined parameters of the process to analyze factual customer information against a variety of sources, to conduct and document investigations. 
  • Interaction with different stakeholders for faster execution and process enhancements
  • Lending a hand whenever it may be needed in the business and each day will bring a new, exciting challenge
  • Responsible for different operational activities as per requirements 
  • Working a shared shift pattern
  • Willing to work weekends as and when required 

What makes you a great fit:

  • You have professional work experience, preferably in financial services e.g. Banking sector and Fintech 
  • You have 1-3 years’ experience working in compliance & AML investigations and transaction data analysis, preferably in a highly regulated environment.
  • You have strong understanding and experience of different Nature of Business' and associated risk levels, along with CDD/ EDD processes in Indian context.
  • You have inclination towards asking right questions with problem solving attitude and always looking to make process leaner and robust 
  • You have an analytical mind – able to digest large data sets and spot patterns and trends with ease
  • You are a quick learner, explorer, multitasker and flexible with work profile
  • You have exceptional communication skills – written and verbal – to communicate with the clients and company stakeholders & regulatory bodies if required 

What you’ll get in return:

  • Competitive salary
  • Self & Family Health Insurance
  • Term & Life Insurance
  • OPD Benefits
  • Mental wellbeing through Plumm
  • Learning & Development Budget
  • 15 days of Privilege leaves
  • 12 days of Casual leaves
  • 12 days of Sick leaves
  • 3 paid days off for volunteering or L&D activities

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

#LI-AP1

 

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